In short. This summary does not replace the full text of the Policy. We use necessary cookies to make the Website work and to process your registration and payments securely. We only activate analytics and marketing cookies if you accept them first. You can reject them or change your choice at any time from "Cookie preferences" in the footer. We do not use cookies to collect health data or other sensitive data, or to make automated decisions about your fitness or admission as a Swimmer. Accepting or rejecting cookies does not constitute a contract: your crossing is formalized only through the Registration Documents and the Terms and Conditions. You may exercise your ARCO rights and revoke your consent by writing to info@mayanchannelswim.com.

1. Identity of the Controller and purpose

1.1 Controller. Mayan Channel OWS S. de R.L. de C.V. (RFC MCO240719GU5), which operates commercially under the brand "Mayan Channel Swim" (hereinafter, "MCS" or the "Controller"), with address at Paseo de las Higueras (no street number), Colonia Paseos de Taxqueña, C.P. 04250, Coyoacán, Mexico City, is the owner and controller of the website www.mayanchannelswim.com, its subdomains, landing pages, forms and registration and payment flows (together, the "Website").

1.2 Purpose. This Cookie Policy (the "Policy") informs the User, clearly and in advance, about the use of cookies and similar technologies on the Website: what they are, who installs them, what they are used for, for how long, how the User may accept, reject, configure or delete them, and the consequences of doing so.

1.3 Documentary integration. The Policy forms part of the Website's legal documents —Terms and Conditions, Privacy Notice, Legal Notice and this Cookie Policy—, which clause 3.3 of the Terms and Conditions lists as contract documents, and must be interpreted harmoniously with them. By accessing the Website, the User acknowledges having had this Policy available.

2. Definitions

For purposes of this Policy, the following terms have the meaning indicated, whether in singular or plural:

3. Legal framework

3.1 Applicable provisions. This Policy is issued and must be interpreted in accordance with the following provisions, without prejudice to any others that may apply:

3.2 Reinforced voluntary standard. Although the Law generally admits tacit consent, MCS adopts, as a voluntary standard of greater protection, obtaining the User's prior consent for analytics and marketing cookies and similar technologies, regardless of the country from which the Website is accessed and consistent with section 13 of the Privacy Notice. This is a compliance practice and does not imply MCS's voluntary submission to any jurisdiction other than Mexico's.

4. Acceptance, consent and preferences

4.1 Banner. On the User's first visit, the Website shows a banner in a visible place informing about the use of cookies and similar technologies and referring to this Policy and the Privacy Notice. The User may choose between "Accept all", "Reject non-necessary" or "Customize" preferences by category. The banner text is set out in Annex B.

4.2 Authorization through use of the Website: Necessary Cookies. By accessing and using the Website, the User authorizes MCS to store and access Necessary Cookies on the Access Device. These cookies do not require additional consent because they are indispensable for technical reasons and to provide the requested service (browsing, security, session, registration, payments and retention of the User's express choices, such as language and cookie choice), and therefore cannot be disabled from the Preferences Panel. The User may block them from the browser settings, with the consequences described in clause 9.

4.3 Prior consent: analytics and marketing cookies. Analytics and marketing cookies and similar technologies are activated only after the User has accepted them, by category, through a free, specific and informed expression of will. The absence of a choice, closing the banner or simply continuing to browse will not be understood as consent for these categories.

4.4 Revocation and modification. The User may modify or revoke the choice at any time, without retroactive effect, from the "Cookie preferences" link in the footer. Revocation does not affect the lawfulness of processing carried out before it takes effect.

4.5 Validity of the choice. MCS will retain the User's choice for up to twelve (12) months, unless the User deletes the browser's cookies or storage, uses another browser or device, or MCS substantially changes the categories, purposes or third parties described in this Policy, in which cases the User's choice will be requested again.

4.6 Record of the choice. To prove compliance with this Policy, MCS will keep a technical record of the User's choice (date and time, version of the Policy in force, categories accepted or rejected and pseudonymized identifier). That record constitutes a data message under the Commercial Code, and its evidentiary value will be determined under applicable law, primarily considering the reliability of the method by which it was generated, archived and preserved.

4.7 Acting on behalf of third parties. Anyone who accesses the Website or provides data on behalf of another person (for example, a family member, coach, companion or guardian of a minor) declares that he or she has the necessary authority to do so.

5. Types of cookies and purposes

5.1 Categories. The Website uses the following categories of cookies and similar technologies:

5.2 Duration. Cookies may be session or persistent cookies. The approximate duration of the main ones is indicated in Annex A. MCS will endeavor to configure durations proportionate to the purpose of each cookie and, under section 15 of the Privacy Notice, will not retain browsing data and cookies for more than twenty-four (24) months.

5.3 Similar Technologies in electronic communications. MCS emails and messages may include web beacons or links with tracking parameters (for example, UTM codes) to know opens, clicks and the channel through which the User reached the Website, and thus improve its communications. The User may limit this tracking by blocking the automatic download of remote images in the email client or by unsubscribing through the link included in each communication.

5.4 Technical scope. In line with the standard operation of browsers, MCS's first-party cookies have no access to the files, applications or content stored on the Access Device, and cannot read cookies created by other sites or pages.

6. Third-party cookies and embedded content

6.1 Third-party services. The Website integrates third-party services —among others, web analytics tools, payment gateways, email and automation platforms, customer relationship management (CRM) systems, messaging (for example, WhatsApp Business), social networks (Instagram, Facebook, TikTok and YouTube) and video players— which may install their own cookies or similar technologies when the User loads or interacts with them. Annex A identifies, for reference, the main providers and cookies.

6.2 Lack of control. MCS does not control third-party cookies or their practices, which are governed by their own policies and terms. The User is advised to consult them; for example: Google (policies.google.com/technologies/cookies), Stripe (stripe.com/cookies-policy/legal) and Meta (facebook.com/privacy/policies/cookies). MCS will endeavor to select providers offering reasonable guarantees of protection and will ensure that the Privacy Notice is respected by those who process data on its behalf.

6.3 Embedded content. When it belongs to non-necessary categories, MCS may display embedded social media or video content only after the User has accepted the respective category.

6.4 Processing outside Mexico. Some providers may store or process information on servers located outside Mexican territory. Providers processing data on MCS's behalf do so as Processors, under section 7.3 of the Privacy Notice. Processing and, where applicable, transfers of personal data will be governed by the Privacy Notice and the Law.

6.5 Linked sites. Links from the Website to third-party sites are governed by the Legal Notice.

7. Personal data obtained through cookies

7.1 Information that may be obtained. Cookies and similar technologies may obtain online identifiers (cookie identifier, IP address, device identifier), technical data (browser and device type, operating system, language, resolution), browsing data (pages viewed, time spent, clicks, conversion events and channel of origin) and approximate location derived from the IP address (country or city). When this information can be directly or indirectly associated with a person, it constitutes personal data under the Law.

7.2 Link with the User's registration. If the User provides data to MCS through forms, WhatsApp, email or the Single Registration Form, MCS may associate the User's browsing information with his or her registration or commercial file solely to identify the channel of origin of the contact, follow up commercially on the request, improve the Website and services, and fulfill the other purposes set out in the Privacy Notice (sections 4 and 13), respecting the distinction between necessary and voluntary purposes and the Data Subject's right to object to the latter.

7.3 No sensitive data collected through cookies. MCS does not use cookies or similar technologies to obtain sensitive personal data, including data on health status. Health data necessary for the crossing (for example, those contained in the Medical Certificate and the health statements of the Registration Documents) are collected exclusively through the corresponding forms, with the Data Subject's express written consent under the Law and sections 5.3 and 6 of the Privacy Notice. MCS configures the Website so that analytics and marketing cookies and similar technologies do not load or collect information in the protected registration area —the Registration Documents (including the Parent or Guardian Authorization and Undertaking), electronic signature of documents and payment—, where only Necessary Cookies operate.

7.4 Payment data. Card or other payment data are captured and processed through the payment gateway integrated into the Website, under its own terms and security standards. The gateway's cookies serve security and fraud prevention purposes.

7.5 Minors. The Website is not directed at persons under eighteen (18) years of age without the involvement of their parent or guardian. MCS does not use marketing cookies to profile minors or carry out marketing directed at them. The processing of minors' data, including blocking and deletion when obtained without authorization, is governed by section 10 of the Privacy Notice.

7.6 No automated decisions. Data obtained through cookies are not used to make decisions based solely on automated processing that produce unwanted legal effects or significantly affect the Data Subject, or to assess a Swimmer's medical or physical fitness, experience, eligibility or admission. Such determinations are made with human involvement, based on MCS's professional documents and processes, under sections 6.6 and 14 of the Privacy Notice.

8. Privacy Notice, retention and security

8.1 Complementarity. This Policy complements the Privacy Notice and clause 32 of the Terms and Conditions (Personal data protection). With respect to the processing of personal data (identity of the controller, purposes, transfers, ARCO rights and retention), the Privacy Notice will prevail in the event of a discrepancy, as established in its section 18.2. With respect to the details of cookies, their providers and periods, the Privacy Notice refers to this Policy (section 13).

8.2 Retention. Personal data obtained through cookies will be retained only for the time necessary for the purposes that motivated their processing and during the blocking period provided by the Law, after which they will be deleted or de-identified. MCS may retain analytics information in aggregated or de-identified form that does not allow the Data Subject to be identified. Browsing data and cookies are retained for the period indicated in this Policy, which will not exceed twenty-four (24) months (section 15.1 of the Privacy Notice).

8.3 Security. MCS maintains the administrative, technical and physical security measures described in section 16 of the Privacy Notice to protect data obtained through cookies, and security breaches are handled in accordance with that section and the Law.

9. How to manage, block or delete cookies

9.1 Preferences Panel. The User may accept, reject or change preferences at any time from the "Cookie preferences" link in the Website footer.

9.2 Browser settings. Common browsers (for example, Chrome, Safari, Firefox and Edge) allow cookies to be accepted, blocked or deleted, generally or per site, from their settings menu, usually in the privacy and security section. As the procedure varies by browser and version, it is recommended to consult the help of the browser used.

9.3 Provider tools. Some providers offer their own opt-out mechanisms, such as the Google Analytics opt-out browser add-on (tools.google.com/dlpage/gaoptout) or the ad preference controls of social media accounts.

9.4 Consequences of blocking or deletion. Blocking or deleting Necessary Cookies, or using outdated browsers, restrictive browsing modes or extensions that interfere with the Website, may prevent or affect, among other things:

(a) starting or continuing to complete the Registration Documents;

(b) maintaining the session and keeping the data entered;

(c) receiving, reviewing or accepting the Quotation;

(d) electronically signing the Liability Waiver and other documents;

(e) processing payments and receiving registration confirmations;

(f) downloading the delivered photography and video material; and

(g) playing video or viewing embedded content.

Rejecting non-necessary cookies does not limit the Website's essential functions, but may reduce personalization and measurement of its performance.

9.5 Slots and confirmations. The availability, blocking and confirmation of slots are governed exclusively by the Registration Documents and the Terms and Conditions. An interruption of registration or payment resulting from the configuration of the User's Access Device does not by itself confirm or reserve a slot, unless MCS confirms it in writing or the failure is attributable to MCS.

9.6 Alternative assistance. If the User cannot complete a procedure because of his or her cookie settings, he or she may contact MCS by the official email or the official WhatsApp Business indicated in clause 17.2 for guidance, without this implying the reservation of a slot or any obligation of MCS.

9.7 Shared devices. The User is responsible for logging out and deleting cookies when using shared or public devices.

10. ARCO rights and revocation of consent

10.1 Rights. The Data Subject, or his or her legal representative, may exercise the rights of access, rectification, cancellation and objection with respect to personal data obtained through cookies and similar technologies, and may revoke consent at any time, under sections 8 and 9 of the Privacy Notice.

10.2 Request. Requests are submitted by email to info@mayanchannelswim.com, addressed to the designated person, with the requirements and procedure of section 8 of the Privacy Notice.

10.3 Locating pseudonymized data. Since data obtained through cookies are usually associated with identifiers rather than names, the Data Subject is asked to provide, where possible, elements that allow them to be located: approximate date and time of access, browser and device, email or telephone with which he or she registered on the Website and, where applicable, the value of the cookie identifier visible in the browser. When the data cannot be associated with the requester, MCS will inform him or her.

10.4 Periods. MCS will communicate its decision within a maximum of twenty (20) business days and, if admissible, will give effect to it within the following fifteen (15) business days, under section 8.3 of the Privacy Notice.

10.5 Designated person. Requests will be handled by the person designated by MCS to process Data Subjects' requests: Orlando Iván Mejía Tronco (omejia@mayanchannelswim.com), under section 1 of the Privacy Notice.

10.6 Recourse before the Ministry. If the Data Subject receives no response or disagrees with it, he or she may apply to the Ministry under section 8.9 of the Privacy Notice.

11. Integrity of cookie mechanisms and technical records

11.1 Tampering. The User undertakes not to alter, forge, copy, reuse or automatically delete cookies, tokens, identifiers or the record of his or her choice, in order to impersonate identities, circumvent security controls, access restricted areas or modify records.

11.2 Use of the Website. General use of the Website, including the rules on automated tools and the consequences of misuse, is governed by the Legal Notice and clause 34 of the Terms and Conditions (Use of the Website, published information and opinions on digital channels).

11.3 Technical security records. For security, fraud prevention and defense of its rights, MCS may keep technical access records (for example, IP address, date and time, browser and actions taken in the registration and payment flows), under the Privacy Notice and the Law.

12. Scope of MCS's liability regarding cookies

12.1 Exclusions. Except in the case of willful misconduct or gross negligence by MCS, and to the extent permitted by applicable law, MCS will not be liable for:

(a) the impossibility or difficulty of completing actions on the Website resulting from the User blocking, deleting or disabling Necessary Cookies, using outdated or incompatible browsers or systems, or installing extensions that interfere with the Website's operation;

(b) the content, practices, cookies and privacy policies of third parties, including service providers integrated into the Website;

(c) interruptions, failures or unavailability of third-party services (payment gateways, infrastructure providers, messaging, email or social networks) beyond MCS's reasonable control;

(d) unauthorized use of the User's shared devices, sessions or email accounts for reasons attributable to the User; or

(e) variations or inaccuracies inherent in statistical and analytics measurements, which do not constitute a guarantee of results.

12.2 Limits. Nothing in this Policy excludes or limits the consumer's non-waivable rights, liability that cannot be excluded under the law, MCS's liability for security breaches attributable to it (section 18.2 of the Privacy Notice), or the Data Subject's right to any compensation due for breach of the Law.

13. Informational nature; no contractual effects

13.1 No contracting. Accepting, rejecting or configuring cookies does not constitute contracting services or an offer, reservation or acceptance of a quotation. Contracting MCS's services is perfected exclusively through the Registration Documents and the Terms and Conditions, on the terms provided therein.

13.2 Personalization and advertising. Cookie-based personalization of content or ads does not modify the conditions of contracting, price, mandatory costs, availability or cancellation, which are governed by the Quotation in force and the Terms and Conditions, without prejudice to the obligations of truthfulness of information and advertising under the Federal Consumer Protection Law.

14. Clarifications and claims

14.1 Clarifications about cookies. A User with a question about the use of cookies may write to info@mayanchannelswim.com, stating:

(a) full name and means of contact;

(b) date, approximate time, device and browser used;

(c) a clear description of the facts; and

(d) any available evidence (screenshots or others).

14.2 Complaints and claims. Complaints and claims are governed by clause 35 of the Terms and Conditions (Complaints and claims) and, in the case of personal data, by sections 8 and 18.3 of the Privacy Notice. No procedure limits the User's right to go to the Ministry, the Federal Consumer Protection Agency or the competent courts, or suspends the legal periods for doing so.

15. Amendments to this Policy

15.1 Updating. MCS may amend this Policy to adapt it to legislative changes, criteria of the authority, industry practices, changes in its providers or in the Website's functionalities. The version in force will be published on the Website indicating its date and version number.

15.2 Substantial changes. When a change is substantial —for example, new categories of cookies, new purposes or new third parties—, MCS will announce it through the Website banner and will again request the User's choice regarding analytics and marketing cookies, which will not be activated until the User gives it.

15.3 Consultation. The User is advised to review this Policy each time he or she accesses the Website. Previous versions may be requested at info@mayanchannelswim.com.

15.4 Term. This Policy enters into force upon publication on the Website, together with MCS's other legal documents, and replaces any previous cookie policy. MCS keeps the version history.

16. General provisions

16.1 Severability. If any provision of this Policy is declared invalid or unenforceable, the others will remain fully valid and the affected provision will be interpreted in the manner closest to its purpose under the law.

16.2 No waiver. MCS's failure or delay in exercising a right does not imply a waiver of it.

16.3 Language. The Spanish version is the original and prevails; any translation into English or another language is for information purposes.

16.4 Headings. Clause headings are for reference and do not affect the interpretation of this Policy.

17. Governing law, jurisdiction and contact

17.1 Governing law and jurisdiction. This Policy is governed by the federal laws of the United Mexican States. Jurisdiction is as provided in clause 39 of the Terms and Conditions (Governing law, PROFECO and jurisdiction) and section 19 of the Privacy Notice: the courts of Mexico City (federal or local, as appropriate), without prejudice to the consumer's non-waivable rights and proceedings before the Ministry and the Federal Consumer Protection Agency.

17.2 Contact details. For any clarification, request or claim relating to this Policy:

Annex A. Reference inventory of cookies and similar technologies

This inventory is for reference, is prepared based on each provider's public documentation, is updated periodically according to the services actually active on the Website, and names and durations may be changed by the providers. Non-necessary cookies are only activated with the User's prior consent, and no analytics or marketing cookie operates in the protected registration area (clause 7.3).

Annex B. Banner text

Spanish version

En Mayan Channel Swim usamos cookies necesarias para que el sitio funcione y, si tú lo autorizas, cookies analíticas y de marketing para mejorar tu experiencia y medir nuestras campañas. Puedes aceptar todas, rechazar las no necesarias o configurar tus preferencias, y cambiar tu decisión en cualquier momento desde «Preferencias de cookies». Más información en nuestra Política de Cookies y en el Aviso de Privacidad.

Buttons: [Aceptar todas] [Rechazar no necesarias] [Configurar]

English version

At Mayan Channel Swim we use necessary cookies to make the site work and, only with your consent, analytics and marketing cookies to improve your experience and measure our campaigns. You can accept all, reject non-necessary cookies or set your preferences, and change your choice at any time from "Cookie preferences". Learn more in our Cookie Policy and Privacy Notice.

Buttons: [Accept all] [Reject non-necessary] [Customize]

Mayan Channel OWS S. de R.L. de C.V. · Mayan Channel Swim

Cookie Policy · Version 2026.1 · Effective upon publication on the Website · Version dated September 23, 2026